NR
Natascha R

1 reviews | Active since May 2018

27 Jun 2018, 05:16

***** telkom mobile

I have a telkom landline with adsl. We found out that someone took two cellphone contracts at telkom mobile through a telemarketer on my telkom amount. I have been calling telkom mobile for 4monts now and they keep on giving me incorrect email addresses to send them the information they require to open a ********** case . It doesn't seem that they want to help me . This is extremely bad service from telkom mobile.

0
Replies (1)
Telkom
Telkom's reply08 Jul 2018, 08:23
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,