***** Service Provider

<p>I'm deeply displeased with the service or lack there of by Telkom. A month ago I had to pay R2300 on a LTE contract of R239 a month and when I queried this no one at telkom center could give me a clear explanation of how this came about as I told them I'm not using the SIM card and it's not even in the phone but I was told I was making airtime transfers with the SIM card and its active and I explained if that's the case then there has been ***** being committed here can Telkom assist but I received not assistance and was told I'm liable for the R2300 which I paid and requested for the SIM card to be suspended. This month again I'm being billed R2100 and for the same thing as above and I called to ask how is that possible cause the SIM card suspended and the consultant said and I quote "it's suspended in system and active in another" and that makes no sense to me and I'm starting to suspect that it's no third that is *****ing my account but telkom themselves. This week alone I've spent over R200 worth of airtime trying to get a cancellation form emailed to me and not once repeatedly it was emailed in an A3 and no one at telkom could email it at the correct size A4 so I can fill it and cancel this nightmare of a contract with this terrible service provider Telkom.</p>