mS
michael S
1 reviews | Active since Jan 2013
23 Apr 2015, 14:08
***** or deliberate mis-selling???
A call from Telkom's call centre offered me an upgrade on my ADSL LINE. 20 MEG LINE they said and 100 gigs of download per month. Sounds great so I bought the additional service.<br> A recent visit by a technician advised me that the new modem supp**** would never work in my area ( it would not snyc) whatever that means. In fact he went on to say he would be surprised in I could get to 10 gig speed in my area.<br> Telkom is selling services at additional cost that they obviously can't supply. Is this a deliberate ***** or just plain stupidity?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Apr 2015, 16:02Hello bushmike,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply23 Apr 2015, 16:02
Official
Hello bushmike,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***