***** on the Telkom Billing System

Telkom landline billing system is a *****, I have been paying my landline charges monthly only to realise that months were I paid in advance the money was not subtracted from the bill but was included as part of the monthly charges. This has been going on since January 2020 and no one is willing to help. In Dec my account was R812,84, I paid R900 and they have now cut my line off.