***** on my Telkom account

I had an account with Telkom for two years which ended last year and move to a month to month basis. I had an audit done on my bank account in January where I noticed there was an amount tripled to what it should be deducted from Telkom. When investigating I saw that there had been two additional accounts opened on my name without authorization from my side. i have been in contact with Telkom since January and have had no response from them since the 12th of january. Telkom has notified me that I am liable for cancelation cost of the two ********** contracts opened on my name. The service received from Telkom has been none whatsoever. i would never open a contract or recommend them to any one. my Case with Telkom: ***9