***** on my account, case opened and no one care to update me with the status thereof and my account is debited daily. Treated badly by call centre.

Below are my concerns:

1. I have a two contracts with you as a service provider that I pay r318.00 a month, however from last month I discovered that there are two more contracts added to my account of which I have no knowledge of and they ballooned my account to r4950, the different amounts have been debited at haphazardly throughout the month. And since then my bank account has been debited almost weekly because I am disputing the debit orders, this as a result is messing my credibility at the bank and I am experiencing costs as a result of my debit orders that bounces as a result of this. I therefore request that this be dealt speedily to address these two contracts that I do not know at all. Those are ********** 627 and ********** 779.

2. I have also requested that you stop debiting my account and that I will rather do a direct deposit to curb this and nothing really came forth because this is still continuing. 3. My services have been suspended as a result of this poor administration of applications

My contact details: ********** 385