SM
Sipho M

1 reviews | Active since Feb 2019

07 Feb 2019, 14:10

***** is part of Telkom's revenue generation

In July 2018, Telkom and its store manager (Gloria Legobye at Festival Mall, Kempton Park) committed ***** just to claim penalty fees from me over an account that was not paid due to the incorrect details they captured in their systems claiming I gave them those details when I app****. I asked them to retrieve my application documents and sent to be via email and they had electronically generated form with the following: 1. Eastern Cape company that I last worked for in July 2016 2. Eastern Cape address that I last used in 2014 3. Cell phone number I last used in 2014 4. Debit order date of the 5th For supporting documents, they sent me the following: 1. Pretoria Company pay slip of 2018 2. Kempton Park proof of Address from my rates of 2018 They claim this is the information I gave them when I opened the account. if this was true, how did this application pass the security check with supporting documents that do not the details on the form they claimed I submitted?

Instead of accepting they made a mistake, cancel the penalty fees and allow me to proceed with the account (give them revenue), The remain resolute this is the information I gave them. I have proof that I didn't submit the forms as they claim I did and used their copies and mine (correct application) as proof when I opened the ***** case (CAS 77/09/04). The wheels of our justice systems are turning slow but they will finally turn.

0
Replies (0)