cZ
chantel Z

1 reviews | Active since Jul 2015

24 Nov 2015, 18:31

***** in my words

so once again telkom is billing for watever they feel . i noticed on the 12th of november my bill was wrong i called in and they loged an inq to get it sorted before they debited my account and was promised a call back within 3 working days . still no response i called today and they havent sorted it yet my bill is nearly 8x wat it is ment to be . first manager drop the line on me cz i demanded urgent resalution . 2nd manager i asked will this happen every month he said yes and told me to cancel my contract . this is not the first time this is happend with telkom and i keep saying i am going to take it further . this time i am . i am going to post this on every social media site i can . im going to find as meny ppl i can with the same problem and other problem and do everything in my power to take it to further

0
Replies (1)
Telkom
Telkom's reply24 Nov 2015, 18:56
Official
Hello chazvz101,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171128.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media