*****..*******LY TAKING MONEY OFF MY ACC

<p>I cancelled my cover with telkom in February 2017 at their Hatfield branch. The lady faxed the document to the head office and it was received as per their call centre agents. My contract already expired in january 2017. I called multiple times and no one seems to be cancelling this damn contract. This morning i spoke to sanele who said she would escalate this to her team manager and get him/her to escalate this to the cancellations department and cancellation takes 21 working days. Every agent that takes my calls tell me the same stupid excuse but nothing is being done to sort out this mess.Like why the **** do i have to wait an additional month when i dont want ur product charges anymore and i made it clear over 4months ago when my contract had already expired. Telkoms service is disgusting and they dont take their clients seriously. If your service was better, most of your clients would renew their contracts</p>