*****. I am paying and not receiving any service

Since January 2015 I have not received Airtime on my Telkom Mix nr. In March I decided to call Telkom and request that they cancel my Telkom Mix nr. I was promised that it will be cancelled by April. since then I have phoned multiple time to request assistance and every time i am promised a call back that does not happen.<br> <br> As I said since the initial call in March I have spent Hours calling the 10210 nr and until today I have not received any call backs from any Telkom person.<br> <br> I once said to the call center agent I will not put the phone down until I have spoken to a manager, Nonhle Hlengwa, Billing dept, promised a call back in 24 hours. So either the call center agent told me a BS lie or she and her manager are useless and don't do thier work. <br> <br> I the in June put a complaint through Yvonne Bowes, ***.A few days, 11 June, after talking to Yvonne Bowes i received a sms stating that my enquiry was receiving attention with feedback to follow soon Ref ***. I phoned a day or 2 later and was told according to Telkom standards soon is 5 working days.<br> <br> On 12 June I started using their FB Messenger service and with them it is also only BS lies.