*****, data theft, what more?.... I've had enough.

I've been a "valued client" for years, but in January this year someone managed to open 2 ********** contracts in my name. They tried at mtn as well, but they phoned me immediately and checked if I was in fact opening a new contract, I said no and they canceled the requests. Telkom however went ahead and opened the new contracts without supporting documentation with my signature, without the copies of my ID, etc. 2 days later I received an sms to congratulate me with my new contracts. I immediately phoned and canceled these contacts, went to write an affidavit, sent all the documents, etc. I've so far called probably 10 times to check on these cancelations, but they are apparently still at the ***** division. Every month data of which there was more than 5.9GB left yesterday, all of a sudden ****! None left this morning. I can't get into their portal via the app to buy a top up. I'm so sick of their pathetic service. Is there a way to cancel everything and stop this rediculous sham of a company of taking any more money from me?