***** & contract cancellation not being proccessed with no response from Telkom in 6months.

Telkom agent used wrong address for our LTE router, probably just to get the sale as we are in a remote area with no signal on our actual address. After the delivery was delayed due to wrong address being used, we had NO signal in the area. I have returned router to a Telkom shop where we had a look on their maps to find no signal coverage in our area. I have submitted my cancellation form as requested by Telkom employees and call centre. (More than once) I have submitted this in March, the contract still haven't been cancelled after numerous calls, shop visits and mails. NO response from telkom and their ""cancellations"" department. This is now reflecting on my credit report and need it removed!!!! I never struggled more to get anything done like this ever before & it is so simple. I will never take out another contract from Telkom or refer anyone. Cancel my contract & remove it from my credit report. Send me a mail or contact me!!!!