***** committed by Telkom Salesperson on my name/account

<p>Greetings!</p> <p> </p> <p> A Telkom representative committed ***** against my name/account when I accepted a data deal that she sold to me via a Telephonic Sale that she initiated without my request nor my permission to take/access my personal cell phone number.</p> <p> </p> <p>In June 2015, Telkom Sales Consultant by the name Oliphant called me and offered me a mobile router contract deal with a monthly payable premium of R60. <br /> <br /> She indicated that once-off amount of R99 was going to be debited in my account, then after the monthly premiums of R60 were going to be debited.<br /> <br /> I tele-accepted this deal. Few days later she called me and requested a delivery address for the device, during week days and office hours. So I gave her my work address for delivery purpose.<br /> <br /> June, July August passed by without a deduction nor follow up written agreement by/from Telkom. In July I stopped using the device. On the 19 August 2015 I sent a cancellation e-mail to Telkom Cancellations:<br /> <br /> Reasons for my early termination I stated were: ********* business practice: failure to timeously honour their obligation and only sending me 3-month late statement to the wrong address and a messed up/ ******* amounts (R84) on the statements that were not agreed upon when I telephonically accepted this data contract. <br /> <br /> Numerous times, I have called and e-mailed Telkom on this matter and to date they have not attended to this matter professionally, instead they have sent me to their debt collectors. </p> <p> </p> <p>Instead of Telkom to retrieve their Tele-sale conversation where I accepted the deal so that they can determine who did wrong, they have listed me as ********* / messed up my credit scoring and as a result, I have lost lots of applications including a recent one on the house that I am trying to buy. </p> <p> </p> <p>I am said to have commited fruad based on the mismatch of the ABSA banking details that they have on their records against my account whereas I have never had saving/cheques account with ABSA Bank. Telkom had my personal details prior calling me making their tele-sales that I had never given them nor had I made any application to them prior their tele-sale/call.</p> <p>For number of times I have been requesting Telkom to retrieve their tele-sales recording where I accepted their deal so that can hear the whole conversation and they don't want to retrieve the tele-sales recording nor acknowledge their miscunduct in this matter.</p> <p> </p> <p>I have even requested Independent Communications Authority of South Africa (ICASA) to interven in this ********* business practice by Telkom. ICASA registered my complaint Reference is: KZN1219/16 but later (on the 10 June 2016) they gave me feedback that my complaint is beyond their jurisdiction and they have advised to contact National Consumer Commission.</p> <p> </p>