***** Case still not cleared after more than a year

<p>Identity theft was commited on my wife's name more than a year ago. We gave them an affidavit after which we were promised that the account would be closed and her name cleared. This has not happened. After multiple communications with Telkom, the account is still active. All we want is for the account to be closed and a letter from Telkom to say that my wife does not have an account with Telkom and that that account was done so *****ulantly. We have never and will never have an account with Telkom, and this is just another reason why. Please can anybody help in any regard???!!!</p>