***** case

According to Telkom I took a 40GB wireless broadband contract September the 3rd which I did not. Friday the 3rd November a case was logged and I was told I will get response in the next 48 hours which is past that time. Ref no: ***8 I have also told the consultant I did not receive any router or sim card and when she check on the system the sim and D-link router was allocated. She also mentioned that the D-link are used for ADSL and not broadband. They have deducted an amount of R668 which needs to be credited and I have received an invoice for December that I will need to pay R 2,296.22. I need this resolved asap. 48 hours is long gone.