***** case

In April I had an unknown debit order from Telkom, when I went in their direct store to enquire I was amazed to hear that I have taken two I phone 6 from their store. I was told that they were taken **********ly then I was told that I need to submit some documents so that I can be cleared. I submitted, I was given a case number. Now they handed over to their collection department. Went to their direct store enquire. The lady who assisted me didn't even greet me. She said that they are still busy with the last years cases. This is do frustrating as I am not the ******** here, I need this to be dealt with and done with it. I asked for the contact details for their ***** department and she refused.