***** Case - ***1

Someone else used my lost ID to open accounts at multiple stores, and Telkom mobile was one of them. This person took a contract phone at a Telkom store. I became aware of the situation in March 2015, then I opened a case with the police and all other stores that the accounts were opened including Telkom. I opened a case with Telkom on the 20th of March 2015, and i was advised that ***** cases takes up to 21 working days to investigate and i will get feedback, even today i haven't received any feedback from Telkom or the person who is investigating my case.<br> <br> I have contacted Telkom more that 5 times, and i have been getting the same response which is \we will escalate this to the manager and they will contact you by close of business"";15/06/02 14:17;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;574279;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/02 12:15;15/06/02 10:26;Illogical delivery of 1 order.;***;PHELO;***;I placed an order for 2 items online for 1 person to the same address with one message. I received my receipt with 2 delivery dates. I contacted the call centre and spoke to Phelo enquiring about the different delivery dates upon which I asked her to cancel my order. She called backed saying they would both go out today. So the recipient has now received the flowers with a blank card and apparently the other item will be delivered this afternoon. My message not on the card, recipient doesn't even know where flowers came from and the single birthday gift was split in two. There is absolutely no logic in this....I PLACED ONE ORDER SO THERE SHOULD BE ONE DELIVERY. I will NEVER use NETFLORIST ever again. I previously said on facebook they were useless but still gave them the benefit of the doubt, but NEVER again. They have employees who have one track minds and are afraid to use initiative and think outside the box. Pathethic service. Still awaiting call with excuses from the manager. Don't know the meaning of customer service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857710;884830;7;2;0;0;0;0;2;NULL;NULL;NULL;15/06/02 11:58;15/06/02 10:26;Rude service;;;;I was contacted by a lady from Sir Vocare Trust (who was phoning on behalf of Leisure Portfolio Association). I was informed by the lady that I was pre-selected for a holiday gift card which would enable four people to go away on a prepaid holiday. I do, however, need to be in Milnerton to listen to a presentation on the 4th of June 2015. I listened respectfully (as she did not provide me with an opportunity to respond during her discussion) and at the end informed her that I live in Gauteng and will, therefore, not be able to come to the presentation. She told me (very rudely) that I could have informed her in the beginning (even though she only mentioned Milnerton towards the end of her one-way-discussion with me). When I tried to tell her that she only mentioned it towards the end, she spoke over me and put the phone down in my ear. <br> <br> Please could you address this;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841278;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/06/02 11:45;15/06/02 10:27;General bad service;6,30E+12;customer care;***;Over the past 3 weeks I've had no internet or very liitle / very slow coverage. Voice calls and smses were okay. This problem was not limited to my 3g usb modem only but also my phone and tablet. This problem started last year October - 1 or 2 days a month. Now it appears to be 2 to 3 days per WEEK. This problem was not limited to my house only but various parts of Extension 6 in Butterworth. I walked around the streets but no data coverage - yet the signal was quite strong.<br> <br> Going into town, Fingoland Mall to be precise, the coverage was so good and the internet so fast I thought I was in heaven. Back in Ext 6, no coverage, back to town - heaven.<br> <br> When this was reported by email, the first person to speak to me was abrupt and demanded if I purchased the R2500 router that was suggested to me by the technician who came the my house after my very first complaint. Anyway, I said no. What does an \old\"" modem/router have to do with a cell phone and tablet not connecting? Of course when I said that if I replace the Vodacom sim with an MTN one I get internet coverage can you answer that one"