nU
natasha U

1 reviews | Active since Nov 2017

16 Nov 2017, 14:26

***** / bad service

The 18 September I app**** for a router with 10GB data and a week went buy and I did not hear anything and I phone Telkom to found out about it and they told me I have not filled in an application so I left it anther week and phoned again and was told the same. Then I received a mail to say my contract is on hold as I owe them R1070.But the guy emails for an gmail account and gives a wrong cellphone number. this guy has all the Telkom papers and uniform and now he also has all my details.

Name: Varaidzo Dealer Code : ********** 7 Cell Number: ********** 241 Email: **********

Please can someone help me with some one doing ***** with Telkom papers.

I phoned Telkom help desk and this gentleman in call centre does not know anything from a dealer code.

0
Replies (1)
Telkom
Telkom's reply20 Nov 2017, 09:19
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,