*****

I missed a payment in Jan for my sim only contract and made the payment however Telkom had double charged me in Feb and I was told the amount I paid would be refunded. It wasn't,I chased up a week later and spoke to several people who told me different things. I let it go and decided to wait some more. Last week I got a text notification while I was working stating I'd transferred data to a number I don't know. I contacted Telkom who said they would investigate this and get back to me. Since Wednesday last week I still haven't received any feedback,now this morning my phone says No Service for an hour or so,once service comes back there's another text saying I've transferred data to yet another number I don't know. I'm getting fed up with not receiving a response while my privacy is being violated clearly by someone in your call center. I don't know if I should involve the police now because Telkom is refusing to help.