***** attempt... and they are succeeding

I only have a landline with telkom... nothing else.<br> <br> This month, they mistakenly initiated my telephone number under a directory enquiry service through a private company, and Telkom is charging me. I did not authorize anything.<br> <br> I withdrew my debit order payment, as I was debited with almost R 200 extra due to this. To top it off, NO ONE at telkom helped me resolve it. They told me straight to sort it out myself with the Directory enquiry service. (I dont even know them)<br> <br> I am now being charged for it AGAIN!!! And even after trying to sort it out with Telkom Accounts, they have charged me an ADDITIONAL R 190 for the debit order not going through. (But I refuse to pay for their mistakes)<br> <br> My bill at the end of the month should have been R 410 for the line rental... but instead it is now R 1 020.10<br> <br> Still the problem isn't solved, and still I am expected to pay.<br> <br> The only answers I get is that a dispute is lodged... and I have to pay in the meantime.<br> <br> Lets make one thing clear.... I am NOT disputing anything... I am ACCUSING Telkom of Negligent Incompetence and *****!!!<br> <br> Any newspapers want the story? e-mail me on [Email Removed]