***** at Telkom

I was debited by Telkom mobile for two devises that I never bought. The purchases were made by an employee at the store Neo Chaba. I explained that I never bought the phones and couldn't have made an in store purchase as I was currently living in Cape Town. They asked me to submit an affidavit which I did. Now the store has referred the account to their lawyers who are demanding payment for a purchase I never did. The account was opened about 2 years ago. I have been sent from pillar to post trying to get this matter sorted and still to no avail. I have been following up and it seems nothing gets done. This matter is reflecting very badly on my credit rating and I need a lasting solution.