***** and ******* that are *****ing My Money

on 26 October 2018 I contacted Telkom complaining about the ********** account that was opened on my without my knowledge, every month my bank account is being debited even though I was told that the account was blocked. I was told to go do an affidavit and forward to Telkom with my bank statement, that was done but the account is still operating. I would not advise anyone to open an account with Telkom because it's one of the useless service providers. I'm paying bank charges to reverse the debit notes on monthly basis. I have emails and reference numbers for the calls I made to Telkom. I spoke to Pulane Mrasi,Customer Representative ********** I called again on 15 November 2018 My ref. no: ********** 36 for the call, I spoke to Jewel Synn. Nothing has happened except to ***** money from me. I have now escalated the issue to ombudsman. Guys take it from me stay away from Telkom. Pity I cannot attached pdf documents on this otherwise I was going to attach proof of what I'm talking about.