***** AND THEFT AT TELKOM

I bought two Samsung tablet contracts for my kids end 2015 at Telkom on which I signed for a Debitorder. After 2 years the contract expired in December 2017 whereafter I signed the relevant forms to cancel the two contracts. According to Telkom the contracts were cancelled and could my kids not use their existing numbers. At the end of December 2017 and end of January 2018 and months thereafter unusual amounts were taken from my account by Telkom at unusual times. I visited Telkom at Menlyn and they assured me that the contract was cancelled and they confirmed that no further amounts would be taken from my account and that they will refund me. On 15 February 2018 I received a sms from my bank that another amount was debited from my account by Telkom. On the same day I received a phone call to confirm that my case number was resolved and that I will not receive any further problems. I confirm with the lady that there is still amounts taken from my bank account on different dates by Telkom. She then insists on my personal details. I told her that she has all my personal details, as she contacted me and that I do not want to give my personal details to a person I do not know over the phone. I also mentioned that I am going to the police to open a case of theft and ***** against Telkom as they do not have any authority to take my money from my account. The lady threw the telephone down in my ear and I once again received a sms wherein it is confirmed by Telkom that my case number has been resolved and that I would not have any further problems. After every deduction I have to go to the bank to get my money back. This is costing me money and time for something Telkom was supposed to do in December already. I phoned Telkom last week and a lady assured me that I do not owe any money to Telkom as the account are closed. She could not understand that Telkom is still deducting money from my account. I did open a case of theft and ***** against Telkom at the Police as Telkom once again deducted money from my account this morning, 25 May 2018. Who will be responsible for my time, my petrol and my banking costs? Never ever in my life I will do business with Telkom again. They are not even the one star rating worth! I am closing my bank account now to get rid of you! Telkom, the public wants to see your answer as I am not the only person who is complaining.