***** and horrible service

I cancelled the device contract that had with telkom and in any case it had reached its sell by date as 24 months had lapsed. I no longer have any payment obligation to this company.<br> <br> Iv called their customer care line...which also was a struggle to finally speak to a human being!<br> <br> I was told a case was logged and id have my money reversed within 72 hours....its been 3 weeks since and everytime im told that they will escalate. Telkom needs to reinburse me and stay out of my bank account!!!!