***** and harrassment

1. 13 March 2018 - requested cancellation of my Telkom service online - Ref: ********** 7. Received confirmation that cancellation was confirmed. 2. 13 March 2018 - Ref: ********** 5 - received confirmation of cancellation. 3. Telkom debited my bank account. I reversed the transaction at the bank. I was charged for it. 4. 7 May 2018 - after having received Telkom bill, logged another complaint. Services had not been terminated. Ref: ********** - busy investigating cause of problem. 5. 23 May 2018 - Ref: ********** 9 - after having received another Telkom bill (service still not cancelled), logged another complaint. 5. 29 May 2018 - Ref: ********** 6 - created dispute online - no feedback. 6. 29 May 2018 - Ref: ********** 7 - sent through a 2nd dispute - no feedback. 7. Telkom *******ly debited my bank account by creating a new debit order, which I did not sign for. 15th May 2018 - after received a threatening SMS from Telkom to say that they would list me with the credit bureau and take legal action against me if I did not pay my Telkom mobile account, I called Telkom and spoke to an agent (Nokuthula Yona). I would like to add that I have never had a Telkom mobile account. The agent told me that she would immediately make sure that the status on my account was updated to "Cancelled" and that no further accounts would be sent out and no further debit orders would go through. These conversations are all recorded. However, on 15th June 2018, another debit order was *******ly put through by Telkom. I have proof of all e-mails, dates etc that are recorded online. Very disappointing...