MR
Mike R
1 reviews | Active since May 2015
06 May 2015, 15:51
*****: ADDED CELL CONTRACT
Dear Telkom Mobile. <br> Todate you have NOT responded to REPEATED enquiries by me with regards to a celluar contract that was added to my Bill.<br> This contract was added exactly one day after i opened my contract with you. Subsequently i get shifted from one department to another (always some ****ty call center). Everyone is 'investigating\. I have even yet to speak to ANYONE from your alleged that it exists "***** Department\"". <br> You are still debiting the money for this contract (which if I dont pay"
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Replies (1)Telkom's replyOfficial
06 May 2015, 16:45Hello Thyphoidjack,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108949.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***.
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108949.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***.
Best regards,
Telkom's reply06 May 2015, 16:45
Official
Hello Thyphoidjack,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108949.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***.
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108949.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***.
Best regards,
