***** Account

Item: Telkom
Rating: 1
Author: olebogeng M

Yesterday i called The Telkom call centre about my bank account that was debited without my consent as i do not have a telkom contract, i was told my contract which i app**** for was approved but is now used by Richardo moodley while I was paying. Linda Pamla said her supervisor would call me and explain everything about the contract but nobody called me to date. If telkom debits me again i will get really ****ed your service is pathetic to say the least. I want my email removed & my banking details & i want the sales person who dealt with my account to apologise for this mess.

Helpful (0)

Replies (1)

Telkom's replyOfficial

11 Jan 2018, 17:28

Hi olebogeng26,

Thank you for sharing this matter with us,

we apologize for the experience you've had to encounter.

Please note that you need to provide the following documentation:
- A sworn Affidavit from the police station stating your query in detail
- ID copy
- bank statement
and email these documents to *** or *** for further assistance.

Thank You,

Kind Regards,

Asithandile

Telkom Social Media Team

Best regards,

Telkom's reply11 Jan 2018, 17:28

Official

Hi olebogeng26,

Thank you for sharing this matter with us,

we apologize for the experience you've had to encounter.

Thank You,

Kind Regards,

Asithandile

Telkom Social Media Team

Best regards,

***** Account

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