lM
lebo M

1 reviews | Active since Feb 2012

14 Nov 2016, 08:31

***** Account

<p>Hi I have started receiving monthly statement via email that i need to pay my telkom account, this worries me, I went to Telkom store in festival mall they say someone opened the account with my name and they say they could'nt do much I should call their ***** department , I phone telkom ***** department but their phones only rings I am not getting help.This have affected my credit profile the account has been opened last year and no payment was made to their account.</p> <p>Account no ********** 70627</p>

0
Replies (2)
Telkom
Telkom's reply14 Nov 2016, 08:48
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

lM
lebo M's update14 Nov 2016, 09:44
Reviewer Update

Hi Busi

This is not the first reference I have received from telkom

Please have a look at this one A ********** 91A still did not get help.

Regards

MH Motsai