*****

Good day people i have so much disappointment till today I'm struggling since June to sort this issue out and still today I'm paying for a contract i don't have or a phone sell direct has linked to me and I don't have the phone. They keep on telling me that they have removed my name and cancelled everything but Telkom says they have not and they say i have to phone after sell direct has sent a driver to collect everything. Telkom is refusing to phone me back i have left so many messages to management and always management is on leave and working from home and cant phone me back. I don't know what to do as my bill at Telkom changes every month and goes up every month. I received my invoice today and its higher then last month my existing contract has gone up and I'm still being billed for a phone I don't have. I need someone to help me.. People need to be careful when taking up contracts and how do we trust out service providers when this is how we are treated. Steven Maubane has taken my billing issue with *** and promised to call me back and I'm still waiting its now been 2 weeks as he was trying to locate the missing phone so he could refund my money to me. If i call via call center number now one knows how to get hold of him and they sent him an email to get back to me but its also no guarantee that he will. I have been phoning every week and now my invoice is just going up and having amounts added that I don't even know what its for....