1 reviews | Active since Jul 2018
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I have cellphone contract with telkom which they have to debit R659 per month. At May they debited R967 and claimed that my account had errors, June they debited R1840, and now I see the statement that by end of July they are going to debit R2500. When I call their reasons are they don’t find money on my account which is not true cause I can prove it on my bank statements. I did send them my bank statement and they saw that I did pay but my debits keep on increasing month by month.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
