*****

STILL NO RESPONSE!!!!!!!!

UNRESOLVED ********** CASE SINCE 2016 Good Day,

Trust that your well. Can you kindly assist as I feel I am getting no where with this every time I contact the call centre.

There was a cellphone contract taken out by somebody on my name via a telephone. I am now blacklisted due to this.

The contract was taken out in Benoni. I want to know why this has not been investigated sooner.

1. The voice log when the contract was entered into. 2. What address the phone was delivered to. 3. Was a copy of an id provided when the phone was delivered. 4. What number was allocated .

THIS IS UNACCEPTABLE AS I AM SUFFERING DUE TO TELKOM'S NEGLIGENCE NUDEBT MANAGEMENT CONTINOUSLY HARRASSING ME. I HAVE TRIED ON NUMEROUS OCCASIONS TO CONTACT THE CALL CENTRE. LEFT MESSAGES. BUT UP TO NOW NOBODY HAS CONTACTED ME. THE ONLY CONTACT IS WHEN THEY HARRASS ME FOR MONEY WHICH I DO NOT OWE TELKOM.

NO 1. I WANT A LETTER OF APOLOGY FROM TELKOM MAKING THIS MISTAKE. NO 2. WANT MY NAME CLEARED AT ITC, EXPERIAN AND ALL OTHER CREDIT BEUREAUS.

PLEASE TRY AND UNDERSTAND WHERE I’M COMING FROM

KIND REGARDS CANDY-LEE ENGELBRECHT