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nomkhitha N
1 reviews | Active since Nov 2016
14 May 2018, 15:11
*****
i received an sms stating my account will be debited R539 within the next 3 days but i never app**** for anything ,the deal i wanted was declined but now they telling me they will debit my account
Helpful (0)
Replies (5)0
Replies (5)nN
nomkhitha N's updateReviewer Update
15 May 2018, 07:37still, haven't got a call from Telkom regarding my query
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nomkhitha N's update15 May 2018, 07:37
Reviewer Update
still, haven't got a call from Telkom regarding my query
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nomkhitha N's updateReviewer Update
15 May 2018, 08:53this a bad service no one contacted me
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nomkhitha N's update15 May 2018, 08:53
Reviewer Update
this a bad service no one contacted me
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nomkhitha N's updateReviewer Update
15 May 2018, 10:06why is there no one calling me about this?
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nomkhitha N's update15 May 2018, 10:06
Reviewer Update
why is there no one calling me about this?
Telkom's replyOfficial
28 May 2018, 12:59Good day kima12
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply28 May 2018, 12:59
Official
Good day kima12
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
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nomkhitha N's updateReviewer Update
29 May 2018, 07:14this is really pathetic my account was debited without me taking out anything from them but still today no one from Telkom called me about this instead was told its under investigation its almost month end and still no contact from them these are ref: ********** 8 and ref: ********** 47A that I got from them but still no feedback if my account is debited again this month im opening up a case against Telkom I'm sick of this !!! this *****
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nomkhitha N's update29 May 2018, 07:14
Reviewer Update
this is really pathetic my account was debited without me taking out anything from them but still today no one from Telkom called me about this instead was told its under investigation its almost month end and still no contact from them these are ref: ********** 8 and ref: ********** 47A that I got from them but still no feedback if my account is debited again this month im opening up a case against Telkom I'm sick of this !!! this *****