TM
Thembeka M
1 reviews | Active since Mar 2018
15 Mar 2018, 13:47
*****
Telkom has been debiting my account numerous times and i had to go into the bank to reverse the money and sometime was forced to change my account because of them harassing me and i never took out any contract with them i need them to investigate correctly who they offered a contract to and now im receiving "SMS's" from them threatening me that they will take me to court ,this is ***** i need one of consultants to call me and resolve this a i dont owe them any money
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Replies (2)
Telkom's replyOfficial
04 Apr 2018, 14:24Hello theembeka
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply04 Apr 2018, 14:24
Official
Hello theembeka
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
08 May 2018, 09:57Good Morning
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query as it has been written off.
ID Copy
3months bank statement
proof of residence
Affidavit and latest payslip
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply08 May 2018, 09:57
Official
Good Morning
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query as it has been written off.
ID Copy
3months bank statement
proof of residence
Affidavit and latest payslip
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,