1 reviews | Active since Feb 2018
I am disgusted by the service I have received from Telkom. There is proof to show that I have done my part, however Telkom seems to not care and act **********ly time and time again!!! Last year Oct my wifi contract ended with Telkom and I requested to cancel it, 2 months later after been debited against my consent I went in store and the service consultant confirmed receipt of my cancellation and said it will be backdated and sorted out. Now Telkom has loaded another debit order to run for that wifi contract which I have requested to cancel multiple times!!! The problem now is should this continue I will be held liable for non-payment however this is incompetence from Telkom!!! This is *****!
Hi ashley-paulis
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi ashley-paulis
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
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