AC
Adderley C
1 reviews | Active since Jan 2018
25 Jan 2018, 16:28
*****
I was called by Mondo telkom for a data contract +- 2months later once the sim was delivered I got a call a few days later stating the package was no longer available to be activated . I cancelled but I am still getting billed even though equipment was returned .
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Replies (2)
Telkom's replyOfficial
19 Feb 2018, 09:15Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply19 Feb 2018, 09:15
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
AC
Adderley C's updateReviewer Update
19 Feb 2018, 09:53The only reply I have been getting is you'll asking me for I'D number which I provided over 30 times . I'D ***
AC
Adderley C's update19 Feb 2018, 09:53
Reviewer Update
The only reply I have been getting is you'll asking me for I'D number which I provided over 30 times . I'D ***