TM
Tebogo M

1 reviews | Active since Dec 2017

01 Dec 2017, 18:14

*****

I received 3 different emails saying I took 3 cell phone contacts within 3 weeks. I called the call centre n they confirmed that. I submitted ID copy and affidavit but nothing is happening no response what so ever. There's no answers on how can someone take contacts without the id copy and all of the emails I received says it's an application for a new contract, what kind of nonsense is that. Hellcom

0
Replies (2)
Telkom
Telkom's reply12 Dec 2017, 09:18
Official

Hi ***,

Thank you for making contact with us.

Please be assured that we have sent your query to the ***** Team for further assistance, they will be in contact with you.

Your reference number: ***5

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

TM
Tebogo M's update14 Dec 2017, 09:24
Reviewer Update
I was given a case no on the 6 December 2017 and that the tat is 72 working hours, today is the 14th and am being told nothing has been done. What's wrong with you people who is going to pay that R3200 on the statement that I have received? Your service is so pathetic.