1 reviews | Active since Jun 2011
My previous contact was taken for 24 months as this included a router, I decided to upgrade it a year and a half later from 50GB to 100GB at which point Telkom reset the contact to another 24 months without telling me without any new device but still charged me for what was remaining on the device settlement R350. I'm now tied into a 24 month contact that I not only never agreed to but would never have accepted!
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***, Kindly send ua private message with Your ID number,contract mobile number, Please tell us where you app**** for the upgrade.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***, Kindly send ua private message with Your ID number,contract mobile number, Please tell us where you app**** for the upgrade.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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