LF
L F

1 reviews | Active since Jan 2025

04 Aug 2017, 15:39

*****

<p>So to my surprise I look at my monthly invoice and notice there is an extra contract loaded.... Phone telkom and no one knows hot to handle this,,,, they then tell me I should cancel the contract and pay the penaltees and fees for the month? </p> <p> </p> <p>I never ever asked for that contract! Telkom mobile is so useless and the absolute worst service I have ever experienced. </p> <p> </p> <p>Dont even try and work with them, its an absolute nightmare!</p>

0
Replies (3)
Telkom
Telkom's reply08 Aug 2017, 09:07
Official

Hello Louis000

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.


Best regards,

LF
L F's update08 Aug 2017, 09:12
Reviewer Update

After my 5 th call to Telkom someone intelegent accidently picked up the phone and gave me a case number ********** 7.

This is after +- 3 hours in total spent trying to communicate with Telkom....

Telkom
Telkom's reply07 Sept 2017, 11:16
Official

Hi Louis000,

We would like to assist you further, kindly provide us with the following documents for ***** investigations.

3 months bank statement, Affidavit, latest payslip and ID copy, all can be send to ***

Regards
Launa
Telkom Social Media Team.

Best regards,