<p>I had an account opened up against my name at the Greenstone shopping center, I then received a debit order which i then went to close, only to be told that i need to submit a claim that the account was opened up incorreclty,</p> <p> </p> <p>I went to the Glen branch of telkom and submitted all the required documents assuming the case was closed only to receive a debit order the next month. I then had to phone Telkom and find out why to only be told no the case ********** 4 was closed due to the incorrect documentation provided. Case number ********** 5, I then received another debit order on my account, to which i then phoned Telkom about only to be told that it will only get sent to ***** now, with a screaming match over the phone and with no help what soever i am at a loss now. I have no clue what else to do as this is now 2 months running and i cannot get the account closed</p> <p> </p> <p> </p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day Brett ,
Please be advised that your query is still under investigation and we will contact you with feedback.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Brett ,
Please be advised that your query is still under investigation and we will contact you with feedback.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.