1 reviews | Active since Feb 2017
*****
<p>afternoon, <br />I've had ***** occurring on my bank accout since 6/2016 and only picked this up in January 2017. I notified Telkom of my findings in January. I managed to get my bank statements and have managed to give the required information to Telkom. <br />I reported the matter to the Telkom Eastgate branch and have visited them on numerous occasions to find out what is happening with my case. I have 2 reference numbers. I have explained my situation to three different people at the Telkom shop but still nothing. I'm becoming very frustrated that no one cares about me at this stage. The worst part is that i have NO business with Telkom. I have never app**** to Telkom for any contract. Telkom's due diligence is questionable. Proof of residence, proof of residence. Telkom now owes me money and now seem to be dragging their heels. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Best regards,
Best regards,
Hi Sikelelwa,
I do not agree with the amount of R4,528.70.
I've calculated an amount of R17,184.20. Please see my bank statements that were scanned onto the Telkom system.
Kind regards
Warren
Hi Sikelelwa,
I do not agree with the amount of R4,528.70.
I've calculated an amount of R17,184.20. Please see my bank statements that were scanned onto the Telkom system.
Kind regards
Warren
hi there,
something that has being worrying me since yesterday. I've closed the bank account that was sucked dry by Telkom, so where is Telkom going to pay it into??
Nobody from Telkom has bothered to contact me via telephone . So I must just accept that I will be out of pocket R12,655.50. Completely unacceptable. It's a pity that there isn't a smaller star as a rating.
I would like to be paid back in full.
Regards
Warren
hi there,
something that has being worrying me since yesterday. I've closed the bank account that was sucked dry by Telkom, so where is Telkom going to pay it into??
Nobody from Telkom has bothered to contact me via telephone . So I must just accept that I will be out of pocket R12,655.50. Completely unacceptable. It's a pity that there isn't a smaller star as a rating.
I would like to be paid back in full.
Regards
Warren
hi all,
I'm yet to receive a follow up response / reply / phone call
hi all,
I'm yet to receive a follow up response / reply / phone call
Hi,
I have not received response . My last note was 27/3/2017. Today is the 10/4/2017. What is the progress of my case reference number is AI **********
I would like to hear some sort of response
Hi,
I have not received response . My last note was 27/3/2017. Today is the 10/4/2017. What is the progress of my case reference number is AI **********
I would like to hear some sort of response
hi,
another day has come and gone and still no feedback.
hi,
another day has come and gone and still no feedback.
Today - 20/4/2017
Still no feedback
Telkom has proved to me that they do not care - I would like my money back
Today - 20/4/2017
Still no feedback
Telkom has proved to me that they do not care - I would like my money back
reference number is AI ********** has still not been sorted out
It was apparently escalated
reference number is AI ********** has still not been sorted out
It was apparently escalated