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<p>I have a cell phone contract with Telkom but last year November I had learnt that someone has opened another contract on my name with a different identity number but with my bank details. I was dealing with a manager by the name of Tony Venter who had promised to call me back on numerous occasions but never did. Other</p> <p>agents in telkom had told me that it take for 3</p> <p>months to sort out a ***** case so I gave till end of</p> <p>January and learnt that the case I had opened in</p> <p>November was closed with no information given</p> <p>to me about why it was closed and learnt that a</p> <p>new one was opened without me knowing. Tony</p> <p>Venter had asked me for the necessary information which I had sent to her but I had learnt that more information was needed which Tony Venter had never informed me that was needed. </p> <p> </p>