1 reviews | Active since Jun 2016

08 Jun 2016, 06:48

*****

<p style="color: #000000; font-family: sans-serif; font-size: 13.696px;"><span style="font-size: 8.5pt; font-family: 'Source Sans Pro'; color: black;">I noticed a Telkom mobile debit on my bank account, they have been debiting my account with out my permmission. A month ago I went to their branch in Hemmingways East London to query. To my surprise 2 iPhones has been taken in January on contract under my name through their call centre in Bloemfontein , with **** documents. A dispute was logged and up to this day I haven't heard from them and they continuing with their debits. This is very frustrating as I have to pay for phones I don't have. If there is no money in my account the bank charges me too for a failed debit & they debit any day they want they don't stick on 1 date.<u></u></span></p> <p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 13.696px;"><u></u> </p>

0
Replies (1)
Telkom
Telkom's reply08 Jun 2016, 10:14
Official

Good day nonkosi-cabane-mosia

Thank you for making contact with us. Please send your ID number to *** for our consultants to follow up on the account and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.