1 reviews | Active since May 2016
*****
I paid my Telkom bill on the 30th of April. The payment went through - even cleared on my bank statement. This morning there was a new debit order that went off. Can someone please advise me the steps to be taken as FNB is going to charge me for reversing a debit order which was Telkom's fault in the first place and I don't want to be in credit with Telkom. I'd rather do direct EFT each month.
Hi Dineke,
We will nedd you to provide us with your Telkom details so we can assign to billing to check and guide accordingly.
Please email your Telkom number and amount in dispute. Also attach your proof of payment reflecting both deductions.
Email: ***
Your social media reference number is SM229817.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Hi Dineke,
We will nedd you to provide us with your Telkom details so we can assign to billing to check and guide accordingly.
Please email your Telkom number and amount in dispute. Also attach your proof of payment reflecting both deductions.
Email: ***
Your social media reference number is SM229817.
Regards,
Joshua
Telkom Social Media Team
Best regards,