*****

I recieved an sms in march stating my account has been updated and ive increased my spend limit to R999. This spend limit was increased without my consent. I called the call centre to cancel the spend limit seeing as i need to be in control of how much i spend on my phone. On the 16.03.16 i recieved a confirmation message from telkom stating the spend limit was decreased to R0. On the 01.04.16 i received an sms stating R50 was taken from my spend limit for telkom to telkom minutes which i did not request or authorise. After dialing 188 to check how many minutes i have left today i find i have no minutes and have actually been using money from my R999 spend limit which was increases again without my consent. I had no idea i had a permanent spend limit. I received an sms which i have as proof stating i cancelled it. Telkom has no right to mke decisions for customers witout their knowledge or consent. This is *****. I'm expected to pay for something i didnt ask for or even know i had. Disgusting and i doubt this is legal according to the customers consumers act. Yourll have no damn right to make decsions for me especially without my persmission