*****

On the 02/02/2016 i received an sms alert from my bank regarding debit order with ref ,Telkommobi*** for R1057.51. On Saturday the 06th i went to Telkom office in Promenade Mitchelsplain. They could not help until i spoke to an agent on the line and that is when they logged a ***** dispute . I provided my ID as well as affidavit as they requested. I was told the *****s department will be in contact and i gave them time to investigate . On the 25/02/2016 i got another sms alert from my bank for a debit order of R1644.51 ref Telk***L160225. I immediately went to telkom in waterfront and enquired about the progress. I was informed the line is still open and it will only be closed once the investigation is completed?? <br> Since then I have been calling the 081180 customer service who refuses to provide me with ***** department contact details. The only response I get is \someone is working on your query\" when I ask for manager or team leader they put me on hold and never come back. On the 29/03/2016 there was yet another debit order of R2000 ref Telk ***c160 followed by additional debit order of R231.51 ref Telk***F160 on 30/03/2016<br> In the i"