TW
Tammy W
1 reviews | Active since Jan 2016
18 Mar 2016, 18:31
*****
Account was cancelled without my knowledge because someone sent in a malicious letter.i mean that pretty much sums it up.no one contacted me to confirm whether I had actually sent the letter or even warned me there was a cancellation pending.after it happened I complained twice to customer care.was told it would be investigated.never heard back and so I sit with no contract.too ridiculous to even keep fighting for.i'll be opening my mweb fiber account tomorrow.sincerly disappointed in telkom as I was planning to stay with them long term.ciao
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Replies (1)Telkom's replyOfficial
18 Mar 2016, 19:39Hello Tammy24,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply18 Mar 2016, 19:39
Official
Hello Tammy24,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
