MT
Mike T

1 reviews | Active since Jan 2011

08 Mar 2016, 14:10

***** !!!!!!

That is what I am calling it, selling someone a service and not giving him anything, not even support :-(<br> <br> Reported previously - was promised feedback with reference number : SM202983.<br> So where is the feedback ?<br> <br> also logged m-teenth call with reference number : 8BTK260216<br> but susspect that this one like all the other might also be closed without any action.<br> <br> and we have some other reference numbers for this issue that is all closed :<br> 14BTK070216<br> 2BTK240116<br> 34BTK110116<br> <br> Unfortunately I did not keep all of them - but there is a list, and the real funny thing is that no technician has been to my property yet to investigate :-( <br> <br> I will re-post what was on the previous report :<br> <br> Been having adsl line issues since beginning December<br> Log it via Axxess with telkom.<br> <br> It has gotten so bad that the line speed has dropped from 10mb to 1mb(fluctuates up and down) and the phone is now dead. (phone started working again ?)<br> <br> And telkom - who knows - not a peep from them - closed the call a couple of times - no problem found - yes you have not found the freeken problem because you have not been on site to investigate the problem !!!!!!<br> <br>

0
Replies (1)
Telkom
Telkom's reply08 Mar 2016, 16:42
Official
Hello MikeTosen,

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

Best regards,