AS
Abhishek S

1 reviews | Active since Jan 2014

16 Jan 2016, 08:28

*****

Telkom provided me with a 24pm mobile contract. It turns out for promotional specials, the amount discounted is automatically debited from your account anyway after 24 months. So basically a ********** promotional offer. And well after 3 weeks worth of hassle, dealing lastly with Wandile Nxumalo, and multiple team leaders from Chats department... My funds are not refunded with no hope in sight. I'm hoping this is seen by legal as I feel it should be ******* to take incorrect amounts from a person and make no effort to refund it especially being the festive season. Case number ***0

0
Replies (1)
Telkom
Telkom's reply16 Jan 2016, 09:46
Official
Hello shekz.singh,

Thank you for making contact with us

This message serves as confirmation that your query has been received. We will have the current issue investigated and provide feedback as soon as possible.

Have a great day!

Kind Regards
Keagan
Telkom Social Media Team

Best regards,