*****

Telkom continues to disappoint us in every possible way, from random downtime, constant bad call center experience, billing errors and even investing in them. Telkoms new strategy to get Money: so Telkom now sends an sms telling us that our records state you have an outstanding amount of R2010.98 (7/9/15) and in order to avoid suspension please pay, so we pay R2010(8/9/15).. but wait, they then don't tell you that you still need to pay another R500 for who knows what in order to avoid a suspension and so they suspend our account. Strange, would i have not paid R2500 originally if this was said in the message, so i listen to you and then you still suspend my account and when calling in you are completely rude from consultant to manager with no valid answer for me. Question, what is the point of the SMS? now you charging an additional suspension fee to the outstanding amount, well played Telkom. I request that you either clear this up or please cancel this account and i would like the recording for the call i had with your company (16/9/15) as i feel it was outrageously handled