AL
Ahmed L
1 reviews | Active since Jan 2014
13 Aug 2015, 14:45
*****
I am sick and tired of posting my grief with Telkom here. Every time I write a complaint here Telkom contacts me and never calls back to resolve my complaint. Telkom is charging me for a contract that I dont have a cell phone on which is ***** as I have not signed a contract nor received a cell phone on.<br> I think this is the last time I will be complaining here. If Telkom doesn't resolve my complaint now I will have to take legal action as Telkom thinks they can just bill a client without signing a contract which is \*****".<br> This has been going on from last year November and I am still waiting for them to sort out a 7 day return. I think there is a limit to ones patience."""
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Replies (1)Telkom's replyOfficial
13 Aug 2015, 17:37Hello AhmedSL63,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM114946 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM114946 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply13 Aug 2015, 17:37
Official
Hello AhmedSL63,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM114946 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM114946 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
